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AI receptionist for clinics

You're with a patient.
The phone keeps ringing.

Ringvox answers it, books the appointment or takes the request for reception, and flags anything urgent. It works around the clock, in English, Spanish and other European languages, for clinics, dental practices and medical centres.

No per-seat fees. No lock-in. GDPR compliant. EU data centres.

A physiotherapist treating a patient's back on a treatment couch in a bright clinic
Ringvox answeredjust now
Patient
Aoife Ryan
Reason
Lower back pain
Booked
Thu, 10:30

New patient. Mornings suit her best.

67%

of patients won’t leave a voicemail

€80

average revenue per missed booking

24/7

answering, nights and weekends included

<1s

response time, every call

How It Works

From patient call to booked appointment, without lifting a finger

See how Ringvox handles a real patient call, end to end.

Step 01

A patient calls. AI answers with your practice name.

No hold music, no voicemail. The AI picks up in under a second, greets the patient by your practice name, and asks how it can help.

Incoming Call
+353 1 234 5***
Dublin, Ireland
Answered in 0.6s
Step 02

AI asks what they need.

Appointment, prescription collection, test results, or something urgent? The AI identifies the reason for calling and routes accordingly.

Reason for Call

Book an appointment
Prescription collection
Test results
Urgent / emergency
Step 03

AI checks your calendar and finds a slot.

If you book through Google Calendar or Calendly, the AI checks availability and offers the patient a time. If you use practice software like Dentally or Cliniko, it notes the time they want instead.

Live Calendar

09:00Dr. KellyBooked
09:30Dr. KellyBooked
10:00Dr. KellyAvailable
10:30Dr. MurphyAvailable
11:00Dr. MurphyBooked
Step 04

Booked, or passed to reception to confirm.

With Google Calendar or Calendly the appointment goes straight in. With practice software like Dentally or Cliniko, the AI takes the request and your reception confirms it with the patient.

Appointment Confirmed

Check-up with Dr. Kelly

Tue 8 Apr, 10:00

Dublin Dental Clinic

Added to your calendar
Step 05

Urgent? AI triages and escalates to on-call.

For emergencies, the AI follows your triage protocol. It reassures the patient, collects key details, and contacts your on-call staff immediately.

Urgent Triage

PatientMary Connolly
SymptomSevere tooth pain
DurationSince last night
UrgencyHIGH
Escalating to Dr. Murphy (on-call)
Step 06

You get a summary on WhatsApp and email.

After every call: patient name, reason for calling, what was booked or escalated, and any follow-up needed. No detail lost.

Call Summary

PatientJohn Walsh
Phone+353 87 123 ****
ReasonRoutine check-up
ActionAppointment booked
DateTue 8 Apr, 10:00
ProviderDr. Kelly
LanguageEnglish
WhatsApp sentEmail sent

Every missed call is a patient who books somewhere else.

Platform Features

What the AI receptionist actually does

Built for healthcare practices. Not a generic answering service.

Appointment booking

Books into your Google Calendar or Calendly while the patient is still on the call. If you use practice software like Dentally or Cliniko, it takes the request and your reception confirms.

  • ✓Google Calendar and Calendly booking
  • ✓Books during the call
  • ✓Requests taken for practice software
  • ✓Details sent to you by WhatsApp and email

Multilingual support

English, Spanish and other European languages, with automatic detection. The AI switches mid-call if the patient changes language.

  • ✓English, Spanish, German, French, Dutch
  • ✓Auto-detects patient language
  • ✓Switches mid-call if needed
  • ✓Additional languages on request

Urgency triage

Distinguishes routine calls from emergencies using configurable keyword detection. Urgent cases are escalated immediately.

  • ✓Configurable triage rules
  • ✓Keyword-based urgency detection
  • ✓Instant escalation to on-call
  • ✓Patient reassurance protocols

Call summaries

After every call, your team gets a WhatsApp message and email with patient name, reason for calling, and what action was taken.

  • ✓WhatsApp and email delivery
  • ✓Patient name and contact
  • ✓Reason for call
  • ✓Action taken or follow-up needed

After-hours coverage

24/7 including weekends, bank holidays, and lunch breaks. Patients always reach someone, even when your team is off.

  • ✓24/7 availability
  • ✓Weekends and bank holidays
  • ✓Lunch break coverage
  • ✓No voicemail black holes

GDPR compliance

EU data centres, encryption at rest and in transit, configurable retention, and full audit trails. Built for regulated healthcare.

  • ✓Data stored in the EU
  • ✓Encrypted at rest and in transit
  • ✓Configurable data retention
  • ✓No patient data stored by default
Practice Dashboard

Your whole front desk, on one screen

Appointments, call queue, patient wait times, and AI handling ratio. All live, all in one place.

Ringvox Front DeskLive
Last updated: just now

47

Calls Today

68%

AI Handled

12s

Avg Wait

1

Queue

Today’s Appointments

09:00
M. O’BrienCheck-upChecked In
09:30
S. MurphyFillingIn Progress
10:00
J. WalshConsultationConfirmed
10:30
AI BookedNew PatientConfirmed
11:00
--Available
11:30
K. ByrneX-RayConfirmed

Call Outcomes

42%

Booked

Booked42%
Triaged28%
Transferred18%
Voicemail12%

Languages Detected

EnglishPolishIrish
Why Ringvox

What you get against a traditional answering service

The only AI receptionist built specifically for healthcare, with real-time calendar booking, urgency triage, and multilingual support in a single platform.

Feature comparison between Ringvox, Smith.ai, Ruby Receptionists, HubSpot Service Hub, and generic answering services
Feature
RingvoxRECOMMENDED
Smith.aiRubyHubSpotGeneric
Starting PriceCustom pricing~$250–700/mo (USD)~$235–1,640/mo (USD)~$90–150/seat/mo (USD)~$200–500/mo (USD)
AI-Native Voice✓✕✕✕✕
Calendar Integration✓✓Basic✓✕
Multilingual✓✕✕✕✕
Urgency Triage✓ManualManual✕✕
Call Summaries✓✓✓✓✕
GDPR Compliant✓PartialPartial✓Varies
24/7 Availability✓Business hoursBusiness hours✕Limited
Healthcare-Specific Training✓✕✕✕✕
No Contract Lock-In✓✓✕✕Varies

Key Differentiator

Ringvox is the only AI receptionist built specifically for healthcare. Real-time calendar booking, urgency triage, multilingual patient support, and GDPR compliance. Not a generic answering service with a healthcare add-on.

Every practice is different. Book a free consultation and we will build pricing around your exact needs.

Get a custom quote

Competitor prices as of April 2026. Sources: vendor websites.

Cost Savings Estimator

What are missed calls costing your practice?

Adjust the sliders to match your practice. See what missed calls are really costing you in lost bookings and revenue.

3
110
€2,500
1,5004,000
80
20200
25%
1050

Average receptionist salary in Ireland is €2,200–€3,000/month. Most practices miss 15–30% of calls during peak hours.

Your current spend

Annual reception cost€90,000
Cost per patient call€4

What missed calls cost you

Missed calls per month440
Revenue lost per month€35,200

With AI handling overflow

Potential monthly savings€24,640

Based on an average visit value of €80. Book a free consultation and we will model your exact practice.

Book a free consultation
Custom Pricing

Pricing that fits your practice

Every practice is different. Your pricing should be too.

Practice size

From a solo dentist to a multi-location group. Your plan scales with your practice.

Call volume

Whether you handle 30 or 300 patient calls a day, pricing reflects your actual usage.

Integrations

Google Calendar or Calendly for booking, WhatsApp and email for your alerts. On practice software like Dentally or Cliniko, the AI takes requests for reception to confirm.

What’s always included

✓AI minutes included✓No per-seat add-ons✓No lock-in contracts✓EU data centres✓GDPR compliant✓24/7 support
Book a free consultation

30-minute call. Custom proposal within 48 hours. No commitment.

Common Questions

Clinics ask us this a lot

If your question isn’t here, book a free consultation and we’ll answer it live.

If you use Google Calendar or Calendly, yes. The AI checks availability, finds a slot and books it while the patient is still on the call. There is no integration with practice software like Dentally or Cliniko, so if that is what you use, the AI takes the appointment request and your reception confirms it with the patient. Either way, you get the details by WhatsApp and email.

The AI follows a triage protocol you define. It identifies urgency based on keywords and patient descriptions, reassures the patient, and escalates immediately to your on-call staff via phone or WhatsApp. Non-urgent calls are handled normally. You control the rules.

Customer data is stored in EU data centres. Where a specialist provider processes data outside the EU, it is covered by the EU-US Data Privacy Framework or Standard Contractual Clauses. Calls are encrypted at rest and in transit. Calls are recorded so you can review them in your portal. Configurable retention policies and complete audit trails.

English, Spanish and other European languages, including German, French and Dutch. The AI auto-detects the patient’s language and switches mid-call if needed. Additional languages can be added on request.

The AI confirms whether prescriptions are ready for collection and directs patients to your online portal for test results. It never gives medical advice, diagnoses, or discusses specific results. You define what it can and cannot say.

About 10 minutes. We configure your practice greeting, connect your calendar, and set up your triage rules. You can be live the same day. No hardware, no software installs, no IT involvement needed.

Full script control. You write the greeting, define how appointments are offered, set triage keywords, and configure practice-specific protocols. The AI follows your rules exactly. You can update scripts any time from the dashboard.

Every missed call is a patient who books somewhere else.

Your AI receptionist answers every call, books every appointment, and never takes a day off.

No per-seat fees. No lock-in. GDPR compliant. EU data centres.