Skip to main content
Skip to content
AI Healthcare Receptionist

A Patient Calls. Your Calendar Updates. Automatically.

AI receptionist for clinics, dental practices, and medical centres. Answers patient calls 24/7, books appointments from your live calendar, triages urgency, and speaks 5+ languages.

No per-seat fees. No lock-in. GDPR compliant. EU data centres.

0%

of patients won’t leave a voicemail

€0

average revenue per missed booking

0+

languages supported natively

<0s

response time, every call

How It Works

From patient call to booked appointment, without lifting a finger

See how Ringvox handles a real patient call, end to end.

Step 01

A patient calls. AI answers with your practice name.

No hold music, no voicemail. The AI picks up in under a second, greets the patient by your practice name, and asks how it can help.

Incoming Call
+353 1 234 5***
Dublin, Ireland
Answered in 0.6s
Step 02

AI asks what they need.

Appointment, prescription collection, test results, or something urgent? The AI identifies the reason for calling and routes accordingly.

Reason for Call

Book an appointment
Prescription collection
Test results
Urgent / emergency
Step 03

AI checks your live calendar and finds a slot.

Real-time availability across providers. The AI finds the right practitioner, the right time, and offers options to the patient.

Live Calendar

09:00Dr. KellyBooked
09:30Dr. KellyBooked
10:00Dr. KellyAvailable
10:30Dr. MurphyAvailable
11:00Dr. MurphyBooked
Step 04

Booked. Patient gets SMS confirmation instantly.

The appointment appears in your calendar. The patient receives a text with the date, time, and any preparation instructions.

Appointment Confirmed

Check-up with Dr. Kelly

Tue 8 Apr, 10:00

Dublin Dental Clinic

SMS sent to patient
Step 05

Urgent? AI triages and escalates to on-call.

For emergencies, the AI follows your triage protocol. It reassures the patient, collects key details, and contacts your on-call staff immediately.

Urgent Triage

PatientMary Connolly
SymptomSevere tooth pain
DurationSince last night
UrgencyHIGH
Escalating to Dr. Murphy (on-call)
Step 06

You get a summary. SMS or email, your choice.

After every call: patient name, reason for calling, what was booked or escalated, and any follow-up needed. No detail lost.

Call Summary

PatientJohn Walsh
Phone+353 87 123 ****
ReasonRoutine check-up
ActionAppointment booked
DateTue 8 Apr, 10:00
ProviderDr. Kelly
LanguageEnglish
SMS sentEmail sent

Every missed call is a patient who books somewhere else.

Platform Features

What the AI Receptionist Actually Does

Built for healthcare practices. Not a generic answering service.

Live Calendar Booking

AI checks real-time availability across multiple providers and books while still on the call. Patients get instant SMS confirmation.

  • &check;Real-time availability checks
  • &check;Multi-provider scheduling
  • &check;Books during the call
  • &check;Instant SMS confirmation

Multilingual Support

Five or more languages with automatic detection. The AI switches mid-call if the patient changes language.

  • &check;English, Spanish, German, French, Dutch
  • &check;Auto-detects patient language
  • &check;Switches mid-call if needed
  • &check;Additional languages on request

Urgency Triage

Distinguishes routine calls from emergencies using configurable keyword detection. Urgent cases are escalated immediately.

  • &check;Configurable triage rules
  • &check;Keyword-based urgency detection
  • &check;Instant escalation to on-call
  • &check;Patient reassurance protocols

Call Summaries

After every call, your team gets an SMS or email with patient name, reason for calling, and what action was taken.

  • &check;SMS and email delivery
  • &check;Patient name and contact
  • &check;Reason for call
  • &check;Action taken or follow-up needed

After-Hours Coverage

24/7 including weekends, bank holidays, and lunch breaks. Patients always reach someone, even when your team is off.

  • &check;24/7 availability
  • &check;Weekends and bank holidays
  • &check;Lunch break coverage
  • &check;No voicemail black holes

GDPR Compliance

EU data centres, encryption at rest and in transit, configurable retention, and full audit trails. Built for regulated healthcare.

  • &check;EU data centres only
  • &check;Encrypted at rest and in transit
  • &check;Configurable data retention
  • &check;No patient data stored by default
Practice Dashboard

Your Entire Front Desk. One Screen. Real Time.

Appointments, call queue, patient wait times, and AI handling ratio. All live, all in one place.

Ringvox Front DeskLive
Last updated: just now

47

Calls Today

68%

AI Handled

12s

Avg Wait

1

Queue

Today’s Appointments

09:00
M. O’BrienCheck-upChecked In
09:30
S. MurphyFillingIn Progress
10:00
J. WalshConsultationConfirmed
10:30
AI BookedNew PatientConfirmed
11:00
--Available
11:30
K. ByrneX-RayConfirmed

Call Outcomes

42%

Booked

Booked42%
Triaged28%
Transferred18%
Voicemail12%

Languages Detected

EnglishPolishIrish
Why Ringvox

What You Get vs Traditional Answering Services.

The only AI receptionist built specifically for healthcare, with real-time calendar booking, urgency triage, and multilingual support in a single platform.

Feature comparison between Ringvox, Smith.ai, Ruby Receptionists, HubSpot Service Hub, and generic answering services
Feature
RingvoxRECOMMENDED
Smith.aiRubyHubSpotGeneric
Starting PriceCustom pricing~$250–700/mo (USD)~$235–1,640/mo (USD)~$90–150/seat/mo (USD)~$200–500/mo (USD)
AI-Native Voice
Calendar IntegrationBasic
Multilingual (5+ Languages)
Urgency TriageManualManual
SMS Summaries
GDPR CompliantPartialPartialVaries
24/7 AvailabilityBusiness hoursBusiness hoursLimited
Healthcare-Specific Training
No Contract Lock-InVaries

Key Differentiator

Ringvox is the only AI receptionist built specifically for healthcare. Real-time calendar booking, urgency triage, multilingual patient support, and GDPR compliance. Not a generic answering service with a healthcare add-on.

Every practice is different. Book a free consultation and we will build pricing around your exact needs.

Get a Custom Quote

Competitor prices as of April 2026. Sources: vendor websites.

Cost Savings Estimator

How Much Are Missed Calls Costing Your Practice?

Adjust the sliders to match your practice. See what missed calls are really costing you in lost bookings and revenue.

3
110
€2,500
1,5004,000
80
20200
25%
1050

Average receptionist salary in Ireland is €2,200€3,000/month. Most practices miss 1530% of calls during peak hours.

Your Current Spend

Annual reception cost€90,000
Cost per patient call€4

What Missed Calls Cost You

Missed calls per month440
Revenue lost per month€35,200

With AI Handling Overflow

Potential monthly savings€24,640

Based on an average visit value of €80. Book a free consultation and we will model your exact practice.

Book a Free Consultation
Custom Pricing

Pricing That Fits Your Practice

Every practice is different. Your pricing should be too.

Practice Size

From a solo dentist to a multi-location group. Your plan scales with your practice.

Call Volume

Whether you handle 30 or 300 patient calls a day, pricing reflects your actual usage.

Integrations

Calendar, practice management system, SMS reminders. We connect to your existing tools.

What’s always included

&check;AI minutes included&check;No per-seat add-ons&check;No lock-in contracts&check;EU data centres&check;GDPR compliant&check;24/7 support
Book a Free Consultation

30-minute call. Custom proposal within 48 hours. No commitment.

Common Questions

Healthcare Teams Ask Us This a Lot

If your question isn’t here, book a free consultation and we’ll answer it live.

Yes. Ringvox integrates with Google Calendar, Cliniko, Dentally, and other practice management systems via API. The AI checks live availability across your providers, finds the right slot, and books while still on the call. The patient gets an SMS confirmation instantly.

The AI follows a triage protocol you define. It identifies urgency based on keywords and patient descriptions, reassures the patient, and escalates immediately to your on-call staff via phone or SMS. Non-urgent calls are handled normally. You control the rules.

All data is processed in EU data centres. Calls are encrypted at rest and in transit. No patient recordings are stored by default. Configurable retention policies, complete audit trails, and a Business Associate Agreement (BAA) is available for regulated practices.

Five or more, including English, Spanish, German, French, and Dutch. The AI auto-detects the patient’s language and switches mid-call if needed. Additional languages can be added on request.

The AI confirms whether prescriptions are ready for collection and directs patients to your online portal for test results. It never gives medical advice, diagnoses, or discusses specific results. You define what it can and cannot say.

About 10 minutes. We configure your practice greeting, connect your calendar, and set up your triage rules. You can be live the same day. No hardware, no software installs, no IT involvement needed.

Full script control. You write the greeting, define how appointments are offered, set triage keywords, and configure practice-specific protocols. The AI follows your rules exactly. You can update scripts any time from the dashboard.

Every missed call is a patient who books somewhere else.

Your AI receptionist answers every call, books every appointment, and never takes a day off.

No per-seat fees. No lock-in. GDPR compliant. EU data centres.

AI Receptionist for Healthcare | Ringvox | Ringvox