Your call centre costs too much and your agents keep leaving. Fix both.
AI-native CCaaS. Answer every call 24/7 in 10+ languages. A fraction of the cost of Five9 or Genesys.
No per-seat fees. No lock-in. AI minutes included.
3
In Queue
94.2
SLA %
8s
Avg Wait
Agent Status
AI-01
On Call
AI-02
Available
Sarah K
Wrap-Up
AI-03
On Call
James R
Break
AI-04
Available
Active Calls
annual agent turnover in UK call centres
average cost to hire and train one agent
of routine calls automatable by AI
How Much Is Agent Turnover Really Costing You?
Adjust the sliders to match your current operation. See what AI automation could save you.
Fully-loaded cost includes salary, benefits, training, turnover costs, and overhead. Industry average is €3,200–€4,500/month per contact centre agent.
Your Current Spend
Potential AI Savings
These are estimates based on industry averages. Book a free consultation and we’ll model your exact operation.
Book a Free ConsultationFrom first ring to full compliance — in seconds
See how Ringvox handles a real customer call — end to end.
A customer rings. AI answers in under a second.
No hold music, no IVR maze. The customer starts talking immediately, in their language.
AI identifies intent and pulls CRM history.
Customer name, account number, last 3 interactions. All surfaced before the first sentence ends.
CRM Lookup
Jane Williams
#ACC-4821
3 days ago
1 pending
Recent Interactions
AI handles routine calls. Humans get the complex ones.
60-80% resolved by AI. Complex cases get warm-transferred with full context, transcript, and sentiment. No cold handoff.
“I’ve updated your billing address and sent a confirmation email.”
Complex case → transferred to Sarah K with full context
Every call auto-scored on 5 dimensions.
Accuracy, empathy, resolution, compliance, communication. All scored in real time. No manual QA needed.
Quality Score
Supervisors see everything. Live.
Queue depth, agent states, SLA performance, active calls with sentiment. All updating in real time.
3
Queue
94.2%
SLA
8s
ASA
3:24
AHT
GDPR, PCI, audit trails — all automatic.
EU data centres, encryption at rest and in transit, vulnerability detection, configurable retention. Compliance is built in, not bolted on.
Compliance Dashboard
Every minute your agents spend on routine calls is money wasted.
Everything a Modern Contact Centre Needs
Enterprise-grade features without the enterprise price tag.
IVR & Smart Routing
AI-powered IVR with natural language understanding. Callers describe their problem in plain English. No more "press 1 for..."
- ✓Skill-based routing
- ✓Queue management & priority routing
- ✓Automated callbacks
- ✓Overflow handling
Quality Management
Every call auto-scored on 5 dimensions in real time. Replace manual QA sampling entirely.
- ✓5-dimension auto-scoring
- ✓Silent / whisper / barge monitoring
- ✓Custom scorecards
- ✓QA trend analysis
Workforce Tools
Manage agent states, shifts, breaks, and real-time schedule adherence from one dashboard.
- ✓Agent state management
- ✓Shift planning & break scheduling
- ✓Real-time adherence tracking
- ✓Performance dashboards
Compliance & Security
GDPR-ready, PCI compliant, automated vulnerability detection, and full audit trails as standard.
- ✓EU data centres
- ✓Vulnerability detection
- ✓Configurable data retention
- ✓Complete audit trails
Omnichannel
Voice, SMS, and WhatsApp from one platform. Unified conversation history across every channel.
- ✓Voice + SMS + WhatsApp
- ✓Unified conversation history
- ✓Mid-conversation channel switch
- ✓Consistent customer experience
Analytics & Reporting
ASA, AHT, FCR dashboards with SLA tracking. Custom KPIs, trend visualisation, and exportable reports.
- ✓Real-time KPI dashboards
- ✓SLA tracking & alerting
- ✓Trend visualisation
- ✓Exportable reports & custom KPIs
Your Entire Operation. One Screen. Real Time.
Supervisors see everything at a glance: queue depth, agent states, SLA performance, and active calls with live sentiment.
3
Calls Waiting
0:42
Longest Wait
94.2%
SLA %
8s
ASA
3:24
AHT
2.1%
Abandon Rate
Agent Status
AI-01
On Call
AI-02
Available
Sarah K
On Call
AI-03
On Call
James R
Break
AI-04
Available
Lisa M
Wrap-Up
AI-05
On Call
Active Calls
| Caller | Agent | Duration | Sentiment |
|---|---|---|---|
| +44 7700 900*** | AI-01 | 2:14 | Positive |
| +44 2083 444*** | AI-03 | 0:47 | Neutral |
| +353 87 555*** | Sarah K | 5:02 | Positive |
| +44 1234 567*** | AI-05 | 1:55 | Positive |
Enterprise Features Without the Enterprise Price Tag.
Everything Five9 and Genesys do, plus AI-native call handling, without the six-figure contracts.
| Feature | RingvoxRECOMMENDED | Five9 | Genesys | Aircall |
|---|---|---|---|---|
| Starting Price | Custom — get a quote | From £119/seat | £75–240/seat | From £30/seat |
| AI-Native Calls | ✓ | ✕ | ✕ | ✕ |
| Setup Time | 1–2 weeks | 3–6 months | 3–6 months | 2–4 weeks |
| IVR & Smart Routing | ✓ | ✓ | ✓ | ✓ |
| 5-Dimension Quality Scoring | ✓ | Manual only | Manual only | ✕ |
| Real-Time Wallboard | ✓ | ✓ | ✓ | Basic |
| Omnichannel (Voice+SMS+WhatsApp) | ✓ | ✓ | ✓ | Voice+SMS |
| GDPR & Compliance Built-In | ✓ | ✓ | ✓ | Basic |
| 10+ Languages | ✓ | With add-on | With add-on | ✕ |
| No Contract Lock-In | ✓ | ✕ | ✕ | ✓ |
Every call centre is different. Book a free consultation and we’ll build pricing around your exact needs.
Get a Custom QuoteCompetitor prices as of March 2026. Sources: vendor websites.
Pricing That Fits Your Operation
Every call centre is different. Your pricing should be too.
Team Size
From 5 to 500+ seats. Your plan scales with your operation.
Integrations
CRM, IVR, compliance tools. We connect to your existing stack.
AI Coverage
Choose how much AI handles vs. human agents. Adjust any time.
What’s always included
30-minute call. Custom proposal within 48 hours. No commitment.
Everything You Need to Know
If your question isn’t here, book a free consultation and we’ll answer it live.
Most SMBs are live within 1-2 weeks. Enterprise with CRM integration typically 3-4 weeks. No infrastructure changes needed — we integrate with your existing phone system.
AI resolves 60-80% of routine calls independently. Complex cases get warm-transferred to your team with full context, transcript, and sentiment analysis. Your agents hit the ground running.
All data processed in EU data centres. Encryption at rest and in transit, configurable retention policies, automated vulnerability detection, and full audit trails as standard.
Every call centre is different, so we build custom pricing based on your team size, call volumes, integrations, and AI coverage. Book a free 30-minute consultation and we'll send a tailored proposal within 48 hours. No commitment, no pressure.
Yes. We integrate with your existing numbers via SIP trunking. No porting required, no infrastructure changes, no downtime.
Native HubSpot integration out of the box. Salesforce, Zendesk, and custom CRM via REST API with real-time bidirectional sync.
No lock-in. Month-to-month on all plans. Enterprise clients can opt for annual billing with an additional 20% discount.
Every minute your agents spend on routine calls is money wasted.
Book a free demo and see how Ringvox handles your calls — live.
No per-seat fees. No lock-in. AI minutes included.