80+ Features. Five Verticals. One Platform.
Everything your business needs to answer calls, book jobs, close deals, and manage operations. Powered by AI.
80+
Features Live
5
Industry Verticals
<1s
Voice Latency
24/7
AI Availability
Every Feature, Every Vertical
51 features across all categories.
AI Inbound Receptionist
AI answers calls 24/7, takes job details, triages emergencies, and texts summaries to the business owner.
Post-Call SMS Summaries
After every call, the AI sends a structured SMS summary with caller name, issue, address, and urgency level.
AI Call Summaries & Transcripts
Every call is transcribed and summarised by AI. Get the key details without listening back.
WhatsApp Call Notifications
Get a WhatsApp summary within seconds of every call. Job details, caller info, and urgency level.
Emergency Triage & Escalation
AI detects emergency keywords (flood, gas leak, no heat) and escalates immediately via SMS and priority flagging.
Dynamic Caller Recognition
AI recognises returning callers by phone number and greets them by name with context from previous jobs.
Call Transcripts & Data Collection
Every AI call generates a full transcript plus structured data extraction (name, address, issue, urgency).
Patient Appointment Booking
AI books and reschedules patient appointments over the phone with real-time calendar availability.
Job Kanban Board
Drag-and-drop board showing every job by status, from new enquiry through to invoiced.
Estate Agent Portal
Dedicated portal for estate agents to track jobs, submit work orders, accept quotes, and message the contractor.
Quotes Management
Track every quote from sent to accepted. See your pipeline value and conversion rate.
Invoicing & Payments
Create invoices from completed jobs, email them to customers, and track payment status.
GPS Smart Check-in / Check-out
Technicians check in on-site with GPS verification. Distance from job calculated automatically.
Field Mode (Technician Mobile)
Purpose-built mobile interface for technicians. Today's jobs, one-tap navigation, GPS check-in, and time tracking.
Payment Reminders
One-click payment reminders that escalate automatically. Friendly nudge at 7 days, firm at 14, final notice at 30.
Detailed Quote Builder
Build itemised quotes with labour, materials, and custom line items, or switch to simple mode for a quick price.
Enhanced Invoice PDF
Invoices auto-generated as branded PDFs with itemised line items and payment link.
Agent Statements
Monthly billing statements per estate agent with job-by-job breakdown, summary totals, and CSV/PDF export.
Property Job Tracking
Track maintenance jobs from initial tenant call through contractor completion to invoicing. Full audit trail.
Contractor Ratings & Job History
Rate contractors after each job and track their full history. Response times, completion rates, and feedback.
Analytics Dashboard
Full business analytics with KPI cards, charts, and month-over-month comparisons across jobs, revenue, and technicians.
Financial Analytics
Revenue tracking with invoiced vs paid charts, payment method breakdown, outstanding invoice alerts.
Technician Performance Reports
Per-technician breakdown showing jobs completed, hours worked, travel vs work ratio, and revenue generated.
Campaign Analytics & Reporting
Real-time campaign performance dashboard with call outcomes, conversion rates, and per-contact drill-down.
Monthly Summary Email
Automated monthly email with KPIs, top technician, top estate agent, revenue trends, and link to full dashboard.
Multi-Property Portfolio Views
See maintenance activity, open jobs, and contractor performance across your entire property portfolio.
Branded Landlord PDF Reports
Generate branded PDF reports for landlords showing all maintenance activity, costs, and contractor performance.
Auto Job Creation from Calls
AI creates a job card automatically from every inbound call. No typing required.
Smart Dispatch
AI suggests the nearest available technician based on location, skills, and current workload.
Tenant Issue Categorisation
AI automatically categorises tenant issues: plumbing, electrical, heating, structural, pest control.
Contractor Auto-Dispatch
Automatically match and dispatch contractors based on issue type, skills, and availability.
Calendar View
Monthly and weekly calendar showing all scheduled jobs with colour-coded status badges.
Route Planner
Plan the most efficient driving route between your day's jobs with real road data and one-tap optimisation.
Meeting Scheduler & Tracker
Track all AI-booked meetings with status, attendee details, and Calendly integration.
SMS Appointment Reminders
Automated SMS reminders sent to patients before appointments. Reduces no-shows by up to 40%.
Waiting List Management
AI manages cancellation waiting lists. Automatically offers freed slots to waiting patients.
HubSpot Integration
Two-way sync between Ringvox campaigns and HubSpot CRM. Contacts, outcomes, and call data flow automatically.
Calendly Integration
AI books meetings directly into Calendly during calls, with confirmation and follow-up handled automatically.
Practice Management Integration
Two-way integration with practice management systems for real-time calendar sync and patient records.
Outbound Campaign Engine
Upload contact lists, configure AI scripts, and launch automated outbound calling campaigns with real-time monitoring.
CSV Contact Import Wizard
Drag-and-drop CSV upload with smart column mapping, duplicate detection, and validation before import.
Do Not Call List Management
Global and per-campaign do-not-call list management for regulatory compliance.
Customer Database
Searchable customer database with contact details, call history, job history, and automatic linking from AI calls.
Payment Reminders for Rent
Automated rent payment reminders via SMS and email. Tiered escalation at 3, 7, and 14 days overdue.
Agent Personality & Prompt Config
Customise your AI agent personality, greeting, business rules, and escalation triggers through settings.
Custom Job Types
Define your own job types with custom colours for visual organisation.
Technician Management
Manage your team. Add technicians with skills, track their job assignments, and toggle availability.
Progressive Web App (PWA)
Install Ringvox on your phone like a native app. Works offline with cached job data and automatic sync.
Offline Data Caching
Cache today's jobs locally so technicians can view job info even without signal.
Instant Offline Write Queueing
Notes and status changes submitted offline are queued instantly with visual confirmation. Auto-syncs when back online.
High-Volume Call Handling
Handle 120+ calls per day with zero wait times. AI answers every call instantly.
Built for Your Industry
Purpose-built features for five industries. Not a one-size-fits-all chatbot.
Features FAQ
All features listed on this page are included with every Ringvox plan. There are no feature-gated tiers. You get the full platform from day one. The only difference between plans is usage volume (calls, users, properties, etc.).
No. Your AI agent works out of the box with smart defaults. Core features like call answering, transcription, and SMS summaries are active immediately. Advanced features like custom job types, route planning, and agent portals can be configured as you grow.
Each Ringvox product is purpose-built for its vertical. If your business spans multiple verticals (e.g., a trades company that also manages properties), contact us for a combined package.
Yes. REST API and webhooks are available. Pre-built integrations exist for HubSpot, Calendly, and practice management systems. Custom integrations can be built using our webhook system.
During setup, you configure your AI agent with your business details, services, pricing, and rules. The AI uses this knowledge base for every call. You can update it anytime through the settings panel.
Ringvox is EU-first. All data hosted in EU data centres. GDPR compliance is built into the data model: consent tracking, right to deletion, data portability. We're already compliant with EU AI Act Article 50 before the August 2026 deadline.
See It in Action
Try a live demo call and experience the AI for yourself. No signup required.