Platform Features

80+ Features. Five Verticals. One Platform.

Everything your business needs to answer calls, book jobs, close deals, and manage operations. Powered by AI.

80+ Features
5 Verticals
EU-First
GDPR Compliant

80+

Features Live

5

Industry Verticals

<1s

Voice Latency

24/7

AI Availability

Feature Registry

Every Feature, Every Vertical

51 features across all categories.

AI Inbound Receptionist

AI answers calls 24/7, takes job details, triages emergencies, and texts summaries to the business owner.

Trades

Post-Call SMS Summaries

After every call, the AI sends a structured SMS summary with caller name, issue, address, and urgency level.

Trades

AI Call Summaries & Transcripts

Every call is transcribed and summarised by AI. Get the key details without listening back.

Trades

WhatsApp Call Notifications

Get a WhatsApp summary within seconds of every call. Job details, caller info, and urgency level.

Trades

Emergency Triage & Escalation

AI detects emergency keywords (flood, gas leak, no heat) and escalates immediately via SMS and priority flagging.

Trades

Dynamic Caller Recognition

AI recognises returning callers by phone number and greets them by name with context from previous jobs.

Trades

Call Transcripts & Data Collection

Every AI call generates a full transcript plus structured data extraction (name, address, issue, urgency).

Trades

Patient Appointment Booking

AI books and reschedules patient appointments over the phone with real-time calendar availability.

Healthcare

Job Kanban Board

Drag-and-drop board showing every job by status, from new enquiry through to invoiced.

Trades

Estate Agent Portal

Dedicated portal for estate agents to track jobs, submit work orders, accept quotes, and message the contractor.

Trades

Quotes Management

Track every quote from sent to accepted. See your pipeline value and conversion rate.

Trades

Invoicing & Payments

Create invoices from completed jobs, email them to customers, and track payment status.

Trades

GPS Smart Check-in / Check-out

Technicians check in on-site with GPS verification. Distance from job calculated automatically.

Trades

Field Mode (Technician Mobile)

Purpose-built mobile interface for technicians. Today's jobs, one-tap navigation, GPS check-in, and time tracking.

Trades

Payment Reminders

One-click payment reminders that escalate automatically. Friendly nudge at 7 days, firm at 14, final notice at 30.

Trades

Detailed Quote Builder

Build itemised quotes with labour, materials, and custom line items, or switch to simple mode for a quick price.

Trades

Enhanced Invoice PDF

Invoices auto-generated as branded PDFs with itemised line items and payment link.

Trades

Agent Statements

Monthly billing statements per estate agent with job-by-job breakdown, summary totals, and CSV/PDF export.

Trades

Property Job Tracking

Track maintenance jobs from initial tenant call through contractor completion to invoicing. Full audit trail.

Property Management

Contractor Ratings & Job History

Rate contractors after each job and track their full history. Response times, completion rates, and feedback.

Property Management

Analytics Dashboard

Full business analytics with KPI cards, charts, and month-over-month comparisons across jobs, revenue, and technicians.

Trades

Financial Analytics

Revenue tracking with invoiced vs paid charts, payment method breakdown, outstanding invoice alerts.

Trades

Technician Performance Reports

Per-technician breakdown showing jobs completed, hours worked, travel vs work ratio, and revenue generated.

Trades

Campaign Analytics & Reporting

Real-time campaign performance dashboard with call outcomes, conversion rates, and per-contact drill-down.

Sales/B2BCall Centre

Monthly Summary Email

Automated monthly email with KPIs, top technician, top estate agent, revenue trends, and link to full dashboard.

Trades

Multi-Property Portfolio Views

See maintenance activity, open jobs, and contractor performance across your entire property portfolio.

Property Management

Branded Landlord PDF Reports

Generate branded PDF reports for landlords showing all maintenance activity, costs, and contractor performance.

Property Management

Auto Job Creation from Calls

AI creates a job card automatically from every inbound call. No typing required.

Trades

Smart Dispatch

AI suggests the nearest available technician based on location, skills, and current workload.

Trades

Tenant Issue Categorisation

AI automatically categorises tenant issues: plumbing, electrical, heating, structural, pest control.

Property Management

Contractor Auto-Dispatch

Automatically match and dispatch contractors based on issue type, skills, and availability.

Property Management

Calendar View

Monthly and weekly calendar showing all scheduled jobs with colour-coded status badges.

Trades

Route Planner

Plan the most efficient driving route between your day's jobs with real road data and one-tap optimisation.

Trades

Meeting Scheduler & Tracker

Track all AI-booked meetings with status, attendee details, and Calendly integration.

Sales/B2BCall Centre

SMS Appointment Reminders

Automated SMS reminders sent to patients before appointments. Reduces no-shows by up to 40%.

Healthcare

Waiting List Management

AI manages cancellation waiting lists. Automatically offers freed slots to waiting patients.

Healthcare

HubSpot Integration

Two-way sync between Ringvox campaigns and HubSpot CRM. Contacts, outcomes, and call data flow automatically.

Sales/B2BCall Centre

Calendly Integration

AI books meetings directly into Calendly during calls, with confirmation and follow-up handled automatically.

Sales/B2BCall Centre

Practice Management Integration

Two-way integration with practice management systems for real-time calendar sync and patient records.

Healthcare

Outbound Campaign Engine

Upload contact lists, configure AI scripts, and launch automated outbound calling campaigns with real-time monitoring.

Sales/B2BCall Centre

CSV Contact Import Wizard

Drag-and-drop CSV upload with smart column mapping, duplicate detection, and validation before import.

Sales/B2BCall Centre

Do Not Call List Management

Global and per-campaign do-not-call list management for regulatory compliance.

Sales/B2BCall Centre

Customer Database

Searchable customer database with contact details, call history, job history, and automatic linking from AI calls.

Trades

Payment Reminders for Rent

Automated rent payment reminders via SMS and email. Tiered escalation at 3, 7, and 14 days overdue.

Property Management

Agent Personality & Prompt Config

Customise your AI agent personality, greeting, business rules, and escalation triggers through settings.

Trades

Custom Job Types

Define your own job types with custom colours for visual organisation.

Trades

Technician Management

Manage your team. Add technicians with skills, track their job assignments, and toggle availability.

Trades

Progressive Web App (PWA)

Install Ringvox on your phone like a native app. Works offline with cached job data and automatic sync.

Trades

Offline Data Caching

Cache today's jobs locally so technicians can view job info even without signal.

Trades

Instant Offline Write Queueing

Notes and status changes submitted offline are queued instantly with visual confirmation. Auto-syncs when back online.

Trades

High-Volume Call Handling

Handle 120+ calls per day with zero wait times. AI answers every call instantly.

Healthcare
Common Questions

Features FAQ

All features listed on this page are included with every Ringvox plan. There are no feature-gated tiers. You get the full platform from day one. The only difference between plans is usage volume (calls, users, properties, etc.).

No. Your AI agent works out of the box with smart defaults. Core features like call answering, transcription, and SMS summaries are active immediately. Advanced features like custom job types, route planning, and agent portals can be configured as you grow.

Each Ringvox product is purpose-built for its vertical. If your business spans multiple verticals (e.g., a trades company that also manages properties), contact us for a combined package.

Yes. REST API and webhooks are available. Pre-built integrations exist for HubSpot, Calendly, and practice management systems. Custom integrations can be built using our webhook system.

During setup, you configure your AI agent with your business details, services, pricing, and rules. The AI uses this knowledge base for every call. You can update it anytime through the settings panel.

Ringvox is EU-first. All data hosted in EU data centres. GDPR compliance is built into the data model: consent tracking, right to deletion, data portability. We're already compliant with EU AI Act Article 50 before the August 2026 deadline.

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